Working from, home increased consideration of mental health, combatting cyber security, pivoting the advice process, and managing overseas and physically remote clients. These were just a few examples of the risks and changes that COVID-19 has forced Viridian to adapt to in the last year. Whilst challenging at times, these operational and lifestyle shifts have taught us how resilient we really are. They have showed us that we have the skillset to pivot the business quickly and efficiently in times of need to continue to meet the needs of our clients.
Despite the difficulties that COVID-19 brought with it, it also sharpened our focus on the strategic risks inherent in digital transformation, as we strived to continue to deliver services to our clients outside the traditional face to face meeting model. This has allowed us to rethink and reframe our approach to cyber security and data privacy in a way that we expect will deliver longer term benefits to both our clients and our business.
Alongside these new risks, there have been a number of key regulatory changes within the financial services industry that we are either experiencing or facing into as a business and an industry. These include:
Our next year will continue to provide further challenges resulting from strategies to manage COVID-19, continued mental and technology impacts, and significant regulatory change noted above but if we have learnt anything from this past year, it is that change is inevitable and unpredictable.
Different challenges will continue to come our way, and whether they originate from industry, health events, shifts in client engagement models, regulation, cyber threats, or global economic changes, we know that being prepared, willing to learn and knowing our risks places us in the driver’s seat in adapting to and managing the new landscape
Kasia Gascoigne is Chief Risk Officer at Viridian Advisory.
This post and some supporting materials may be regarded as general advice. That is, your personal objectives, needs or financial situations were not taken into account when preparing this information. Accordingly, you should consider the appropriateness of any general advice we may have given you, having regard to your own objectives, financial situation and needs before acting on it. Where the information relates to a particular financial product, you should obtain and consider the relevant product disclosure statement before making any decision to purchase that financial product. The material in this post is correct and complete as of the data it was posted. Viridian is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within this site.